Duncraig Square Coach House Self-Catering Holiday Apartment in the Highlands of Scotland
Duncraig Square Coach House Self-Catering Holiday Apartmentin the Highlands of Scotland

Terms and Conditions

The T&Cs for booking and staying in Duncraig Square Coach House Self-Catering Holiday Apartment are:

Booking Fees

  1. A deposit of 25% of the booking fee must be made within 48 hours of receiving your confirmation email if your booking is made 42 days (6 weeks) or more before the commencement of your stay. If you wish, you can pay the full amount at this stage.
     
  2. Any remainder of the booking fee must be paid no later than 42 days before the commencement of your stay.
     
  3. If your booking is made less than 42 days before the commencement of your stay then the whole booking fee must be paid within 48 hours of receiving your confirmation email.
     
  4. If you discover that you are unable to take up your booking and you notify us no less than 42 days before the commencement of your stay, then we will cancel your booking and refund any payments made in excess of the 25% deposit. Sorry, but after the 42 day cut-off, we are unable to offer any refunds. You may like to take out holiday insurance to cover this possibility.
     
  5. There is a small surcharge (£12) when paying by Paypal, to help cover the fees that Paypal charges.
      

General Apartment Usage

  1. We ask you to check the inventory in the apartment on your arrival. The inventory will be checked following your departure - please let us know if there is anything missing or damaged at any point during your stay.
     
  2. All damages, breakages or missing items must be paid for.
     
  3. We ask that in preparation for departure you clean the apartment so that it is in the condition that you found it on your arrival.  Full details about what we would expect as part of your cleaning are given in the Welcome Notes in the apartment.
     
  4. All guests (including children) must be made aware on arrival at the apartment of safety issues as described in the Welcome Notes.  These discuss protocols for dealing with fire safety, use of the apartment and gardens and general usage of and access to the immediate areas, particularly the woods and paths. 
     
  5. Arrivals - you can arrive any time after 4pm on first the day of your stay. Keys to be collected from us, next door at no.5.
     
  6. Departures - we would appreciate your departure being no later than 10am on the morning of your last day. Keys to be returned to us.
     
  7. If at any point during a guest's stay we (the owners) deem the behaviour of the guests to be inappropriate or detrimental to either the apartment or its environs we reserve the right to request that the guest and any others staying with them leave the property and that no refund of any booking fee would be made.    

Please note

Please note that we reserve the right to amend the Terms and Conditions at any time.  By ticking that you have read the T&C's when you make your online booking, you are agreeing to them in their entirity (which includes this note about our right to make amendments).  It is therefore important that you review them before your arrival at Duncraig Square.  A copy of the Terms and Conditions: General Cottage Usage will be included in the welcome notes which will be found in the apartment on your arrival.

 

Check Availability

CLICK HERE   for a no obligation date check using our LIVE ONLINE CALENDAR or to make a reservation using our ONLINE BOOKING SERVICE  (powered by RomanCart).  

Apartment Address

The Coach House

5 Duncraig Square
Plockton
Ross-shire
IV52 8TZ

How to find us

 

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Contact us

K&H Alexander

Woodpecker Mews

5 Duncraig Square

Plockton

Ross-shire

IV52 8TZ

 

Tel:     01599 544353

Mob:  07894 294520

E-mail: duncraigsquarecoachhouse@
   gmail.com

Message via website click here

 

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